- What information is being collected?
- Who is collecting it?
- How is it collected?
- Why is it being collected?
- How will it be used?
- Who will it be shared with?
The DPA & GDPR May 2018
We and this website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation) which comes into affect from May 2018 as well as PECR (Privacy and Electronic Communications Regulations).
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Besides cookies, we may also use tiny electronic images (called “single-pixel GIFs” or “Web beacons”), which allow us to count users who have visited specific pages or access certain cookies. We may use single-pixel GIFs in the following ways:
- To count and recognise users.
- To conduct research on behalf of some partners on their websites, and for auditing purposes.
- To determine aggregate information about users, including demographic and usage information.
- To determine which email messages were opened (and when), as well as acted upon when we send HTML-formatted email messages (messages resembling Web pages that include graphics).
- To help us and our partners market to you.
- Our Web beacons do not collect personally identifiable information. You can disable our Web beacon by turning images “off” in your email client.
Advertising networks that serve ads on our site may also use single-pixel GIFs in their advertisements. In general, any electronic image viewed as part of a Web page, including an ad banner, can act as a Web beacon.
We have partnered with Google (through their Remarketing and Ad Words programs) and other ad networks for additional analytics on how our users use our site and others around the internet. As a result, you may see ads from those partner networks on our site, and ads from us on other sites, based on our cookies and the cookies of our partners. Some of these third party partners may receive “hashed” data, including email address, in a format that allows them to match the data with data they receive from other partners, but does not give them the ability to decode the email address. All of these ad networks may collect non-personally identifiable information, like hashed data, browser type, time and date, demographic data, etc.) to help them better serve you advertising.
Website Visitor Tracking
This website uses Google Analytics’ tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
Contact & Communication With Us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you relevant product/service information through a mailing list system. This is done in accordance with the regulations named above.
email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
We offer online purchase for various of our products and services. Based upon information provided we have provided regarding our policies, procedures, and technical systems that store, process and/or transmit cardholder data, we have been judged to have performed the required procedures to validate compliance with the PCI DSS. We carry the Trustwave ‘Trusted Commerce’ validation seal in the footer of our websites. You can click this to validate that your credit card and identity information are secure.
In completing an online purchase with us, your personal information will be shared with external parties only for the purposes of that transaction. This will include our payment gateway, merchant processor and e-commerce platform at the time of transaction.
Sharing Your Information
Outside of the purposes outlined above, we will not share your information with any 3rd party for any reason. For example, if you sign up for an e-mail communication series with us, you will only receive information from us or through us. Your information will not be shared, you will not be added to any 3rd party list.
You may contact us at any time to enquire about the information we have stored on you. You can do so using firstname.lastname@example.org.